Frequently asked questions

Yes. Guests receive a 1,000-coin demo balance. Guest coins are not transferred to a registered account and cannot be sold.

Use verified email or Telegram. During email registration you can enter a referral code or finish registration without it.

Yes. During email registration or the Telegram registration completion step, you can manually enter a valid referral code.

At least 10 characters with upper- and lowercase letters, a number, and a symbol.

Check spam/promotions folders, then request a resend. If the email still does not arrive, create a support request.

Guest bets and demo chips are not transferred into the registered account financial model. Registration starts a separate user account flow.

Telegram can be used as a login method, an additional protection factor, and a notification channel.

Yes. This is done from security settings after you sign in to the existing account.

Yes, but only if another working login method remains on the account, for example verified email and password.

No. One Telegram ID can be linked to only one Spincoin account. To move it, unlink it from the previous account first.

European roulette uses 0–36; American roulette uses 0, 00, and 1–36.

The stake is debited on confirmation. Payouts and bonus progress update after the visual spin and server settlement finish.

Yes, while betting remains open.

No, if the server has already closed betting for the round. The final decision is based on server time and round state, not only on the animation shown on screen.

My Bets shows the full saved history with pagination when no filters are selected. Table, year, date, and time filters apply only when explicitly selected; reset restores the full list.

Spincoin is the main balance; coins are game chips. The cashier exchanges 1 Spincoin for 100 coins.

Until the payment provider is connected, the project uses a temporary test top-up flow. It credits the main Spincoin balance so the wallet and cashier can be tested.

Yes. The cashier can redistribute the same value among 5, 10, 25, 50, 100, 500, 1,000, 2,500, 5,000, and 10,000 Coin denominations. The 1 Coin denomination is unavailable.

Bonus-restricted coins cannot be sold before wagering. Regular coins remain sellable.

If an older account has test coins, they are fully burned on the first confirmed Spincoin top-up. New registrations receive Standard Welcome instead.

Wallet → History shows top-ups, chip trades, bets, payouts, and bonuses.

The Fairness page publishes archives and verification data for pre-generated results.

The password is revealed only after the fairness period ends. Before that you can still see the archive and its SHA-256.

No. The fairness mechanism is being developed and tested, but it should not be presented as independently confirmed until integration, testing, and a separate audit are completed.

First compare the date, time, and table type, then use the online verifier on the fairness page. If it is still unclear, create a support ticket.

After verified SELF, FRIEND, or AFFILIATE registration, 10 Bonus SC is immediately available. It exchanges for 1,000 Bonus Coins without a deposit or REAL gate and is then consumed. Completion requires all at once: at least a 3,000 linked balance, 4,000 Coins of settled turnover from that exact Welcome campaign, 20 distinct settled campaign-funded rounds, and no open allocations. The balance may regress; zero exhausts the campaign permanently. Success releases the full actual remainder, whose provenance remains excluded from REAL and RevShare.

You immediately receive one Standard Welcome entitlement: 10 Bonus SC can be exchanged for 1,000 Bonus Coins. Test coins are not granted automatically.

You receive the same Standard Welcome with friend origin, and the direct referral relation is preserved.

The first external deposit creates an immutable REAL boundary. The invited player then needs 20 SC in cumulative external deposits, 4,000 REAL Coins, and 20 distinct completed REAL rounds after that boundary. The inviter receives 10 SC once without wagering. Welcome is independent.

Yes for the cumulative Friend threshold, provided both are confirmed non-reversed external deposits. Test top-ups do not count.

It is paid in ordinary Spincoin only on new external deposits strictly after qualified_at. There is no catch-up and no 1% share of the qualifying deposit.

No. Rewards apply only to direct invited friends.

At the current stage it creates an internal withdrawal request and debits the main balance. External execution is still outside the current scope.

The full external crypto flow is still being designed separately. The current withdrawal page does not mean that external payouts are already launched as a completed product flow.

Possible reasons include insufficient main balance, technical restrictions of the current stage, or future security rules once they are enabled.

Email verification, Telegram linking, TOTP, a recovery key, and active-session management.

No. First add and verify another working login method, such as email and password, and only then disable Telegram.

Change your password immediately, review active sessions, revoke suspicious access if needed, and contact support.

Never send passwords, TOTP secrets, recovery keys, Telegram tokens, or any other secret credentials.

Create a ticket immediately if the issue is related to account access, a disputed bet, bonus restrictions, wallet history, fairness verification, or a technical error.

Describe the steps, expected result, actual result, approximate time of the issue, and attach safe screenshots or files if they help explain the case.